Browse Articles

Mining social media posts: An alternative approach to understanding home health care workers’ experiences

Tang et al. | Jun 15, 2026

Mining social media posts: An alternative approach to understanding home health care workers’ experiences
Image credit: Markus Winkler

This study developed an effective method for extracting valuable information from social media data and employed computer-assisted human coding alongside the AI-powered tool to analyze social media posts. The findings provide a deep understanding of the major challenges that home health care workers are experiencing and offer important implications regarding how to improve home healthcare workers' well-being, and provide suggestions on optimizing the home health care service experience.

Read More...